June 14th 8:05 AM – 8:35 AM

The closing table is changing faster than ever. As experienced professionals retire, organizations face the challenge of preserving institutional knowledge while attracting and developing the next generation of talent. At the same time, multiple generations are working side by side, each bringing different expectations, communication styles, and approaches to business. Layer on rapidly evolving technology and AI, and the future of the escrow and settlement industry is being rewritten in real time.

Join us for an engaging discussion on the key forces reshaping our workforce and our profession. We’ll explore the impact of a greying workforce, the growing risk of brain drain, strategies for managing and leveraging generational diversity, and how technology is transforming the way we work. Walk away with insights, practical ideas, and a clearer understanding of how to navigate the opportunities and challenges ahead.

Vice President – Escrow Operations, Stewart Title Company

Experience. Mickey Vandenberg is the VP of Escrow Operations for Stewart Title Company where she is been responsible for the oversight of escrow practices and procedures since August 2023.  She began her career in Oregon in 1990 where she started in customer service for a national title insurance company, moving shortly thereafter into its escrow settlement services division where she worked her way up the ranks to the escrow officer position, ultimately leading into escrow supervision and administration. Her desk experience over the years runs deep, closing residential and commercial transactions of all kinds, ranging from mobile homes to complex commercial deals involving multiple properties and states.  Focusing on the commercial side, she ran a successful national commercial desk for several years.

Mickey’s experience has given her a broad range of technical and operational expertise nationally.  She brings her national perspective of geographic closing practices to her current work at Stewart Title Company and her other roles in the escrow settlement industry. Mickey is considered a subject matter expert for western states closing practices and is known as an escrow operational expert for regulatory compliance for TILA-RESPA Integrated Disclosures (TRID), FinCEN AML or RRE Rule, as well as in the escrow settlement eClosing digital transformation space.

Trade Associations. Mickey has been a board member of the Orange County Escrow Association (OCEA) since 2015 and was its 2019 and 2020 President. She was the 2024 President of the  California Escrow Association (CEA).  Through her association with CEA, she is involved in the Government Affairs Committees for the American Escrow Association (AEA). In addition, Mickey is Vice Chair of the Settlement Committee of the California Land Title Association (CLTA) and sits on the CLTA Board of Governors and also serves on different workgroups for the American Land Title Association’s ALTA.